Shipping & No-Return Policy

Please allow up to 24 hours for order processing and payment verification and additional 2-3 business days for delivery within Switzerland.

Free shipping (Economy B-Post) via Schweizerische Post on orders within Switzerland and Fürstentum Liechtenstein.

Standard shipping, depending on weight:
0.001kg-0.500kg CHF 9
0.501kg-1.000kg CHF 12
1.001kg-2.000kg CHF 23

All international orders are shipped via Swiss post. The international shipping rates vary on weight of the package and shipping destination. Shipping rates will be mentioned in the checkout process. Please note that there can be additional import duties and taxes, which has to be paid by the buyer.

If your country isn't listed, please contact us by e-mail to find the shipping rate of your particular destination. Maison Zhen is not responsible for any lost, stolen or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier. 

No-Return Policy

All sales are final. No returns or exchanges on orders with vintage clothing. Please check the pictures, product descriptions and measurements stated on each article. All products will be double checked before shipping. If you should find any defect on the article, e.g. small stains which aren't mentioned in the product description, please contact me by e-mail.